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Telephone System

We are moving to a new telephone system after 31 August, we hope this will facilitate improved access to the practice for all our patients. Unfortunately in order to keep our phone number we may be without a phone system for up to 3 days for installation work. You can still use online services to book or cancel appointment and order repeat prescriptions and you can of course present at the practice.

We are using a temporary mobile phone number which we are trying to keep free for our housebound patients who are unable to attend the practice or use online services but if you need to contact us urgently please call 07436 588313. This number will not be used before 31 August or after the normal phone service is resumed.

Hopefully the disruption will be short and the results worth it but our apologies for any inconvenience.

The crisis in General Practice

There is a major crisis in General Practice-unless you never read the papers or watch the TV news or catch up on the internet we are sure that everyone is aware of this.

Yet despite this having been headline news for a long time now, we still have many complaints about not being able to see a certain GP at a certain time on a certain day or that our appointment system is 'a lottery' or that GPs don't give patients enough time.

Virtually every practice in the country has the same problems, our Doctors work very long hours, many unpaid, and do our very best to provide a safe, efficient service  with more & more work coming in and less resources to deal with it. In future we will not be doing any work that isn't contractual or funded to try to enable us to do our job safely and efficiently.

To help us manage demand wee ask you to consider the following before booking an appointment.

How long have you been ill? Do you have something that might go away by itself in time maybe with self care or help from the local pharmacy such as a viral infection, cough, cold, eye infection, constipation, diahorrea, back pain, headache, migraine, eczema, acne, heartburn, indigestion?

There is information on self care on this website or at http://www.selfcareforum.org/

DNAs (Did not attend)

Even at this current time of crisis 37 GP appointments were wasted in June alone by patients not turning up and not having the courtesy to let us know they didn't need their appointment so that we can offer it to someone else.

In addition 10 Nurse and 10 Health Care Assistant appointments were wasted in June.

Online Services

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Plan to Meet GMS / PMS 2015-16 Contractual Requirement for Patient Online Service

 

This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from 31.3.16.

 

 This practice currently offers the facility for patients:

  • to book, view, amend, cancel and print appointments online
  • to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
  • to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient. We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group by 31.3.16.

Dementia Friendly

Oakhill is working towards being a Dementia Friendly Practice. One of our patients has kindly been knitting these beautiful Twiddlemuffs for local patients suffering from Dementia in care homes and in their own homes.

People with dementia often have restless hands and like to have something to keep their hands occupied. It provides  a wonderful source of visual, tactile and sensory stimulation and at the same time keeping hands snug and warm.

Publication of GP Earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.  The average pay for GPs working in Oakhill Medical Practice in the last financial year was £81,523 before tax and national insurance.  This is for 2 full time GPs and 2 part time GPs who worked in the practice for more than six months

Named Accountable GP

All patients have a named accountable GP, if you don't know who yours is please ask.

School Aged Vaccinations

Please note that the contract to provide vaccinations to young people aged 5-16 was awarded to Derbyshire Community Health Services in September 2015. All vaccinations from that date will be done in schools, they have access to you child's medical records so will be able to check the status of all vaccination schedules, if you have any enquiries you can contact them on 01283 707170.

ACWY

You are eligible to have this if you were born between 1.9.91-31.8.98

Shingles

If you are 70,71,72, 73, 78 or 79 on 1 September 2016 you are advised to have a shingles vaccine which is a one off and can be given at the same time as you flu jab.

Health Checks

If you are 40-74 and don't have a Long Term Condition such as Diabetes or Heart Disease we can offer you a free 20-30 minute Health Check to assess your risk of developing a Long Term Condition along with advice on Healthy Lifestyles.

 

(Site updated 17/08/2016)
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