Virtual Patient Participation Group
We would like to hear your ideas about what is good about the practice and what doesn't work as well as it might so we can improve our service to you.
To help us with this, we have set up a Virtual Patient Participation Group (VPPG) so that you can have your say. We ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you receive. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
This year we are required to set three priorities for improvement, if you have any suggestion please get in touch. The 3 lowest scoring areas in the last patient survery were:
- Access to Telephone Advice
- Waiting times to see a GP, Nurse or HCA
- Waiting time to check in at the desk
To read our latest news and reports just click on the links below
Dronfield Time Swap Newsletter
Patient Participation Report 2015
VPPG_ToR_14.7.14[1].doc
Patient Participation Report 2015.docx
PPG_Terms_of_Reference.doc
Complete the VPPG Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.